The Lottery Centre would like to take the time to remind you to be wary of any communications making outlandish claims and to remain sceptical of any communication announcing prizes you may have won despite not having made a purchase. Furthermore we would like to once again confirm it is the policy of The Lottery Centre to not charge any fees or commissions to have your winnings released. Any communication stating otherwise is fraudulent.
You can report fraud to Action Fraud anytime of the day or night using the online fraud reporting tool . You can also report and get advice about fraud or cybercrime by calling:
0300 123 2040 if you are calling from the UK
+44 300 123 2040 if you are calling from abroad
The Lottery Centre remains as committed as ever to providing outstanding customer service as an industry leader in online gaming, offering a one-stop location to help your dreams come true in a safe and fun environment.
In the meantime, we can assure you:
1.The Lottery Centre is owned and operated by International Multi- Media Entertainments Limited with its Registered Office at: PO Box 206, 8 Finch Road, Douglas, Isle of Man, IM99 1YY and is regulated by the Isle of Man Gambling Supervision Commission via a licence issued under the Online Gambling Regulation Act 2001 on July 4 2014 (company number 128308C).
2. The Lottery Centre never charges service fees in order for you to collect your winnings. If someone calls or emails you purporting to be from The Lottery Centre and claiming you have won a prize, requesting you to pay a fee, please contact us immediately.
3. No matter who you are speaking to at The Lottery Centre, employee or manager, they should always be able to tell you your Play Safe password.
4. Please note our official channels of communication. We will never contact you outside one of these channels and we will always be able to confirm your Play Safe password.
5. The Lottery Centre is committed to protecting its loyal customers. If you are unsure of who you are speaking to on the telephone, please contact our customer service department on the toll free lines. Please click here for the full listing of the toll free lines and our official channels of communication.
We thank you for your continued loyalty and remember Play Safe!
Our customer-service agents are here to help you.